The solution to the nursing crisis is inextricably linked with digital technologies. More than almost any other social problem, information and assistance systems, e-health applications, and care robots appear to be an opportunity and a vision of the future for Care 4.0. Digital technologies are intended not only to improve the quality of life of caregivers, but also to increase the efficiency of care services. Bad usability often lowers the acceptance by users.

Digitization of care is more complex than is apparent at first glance. Advanced technologies must be developed not only for but also with the users in order to have a better chance of success. The participatory approach of the sociological subproject of OPAL explicitly works with the different perspectives of the participants in the care setting of the nursing home to develop technologies that actually improve everyday care. With its qualitative research design that uses interviews and focus group discussions, OPAL accompanies the introduction of more than 90 sensor beds in a nursing home.  In particular, we focus on the impact of digital innovations on work organization and the practices of caregivers.

Our aim is to identify problem areas and tap unused potential. Constant sociological evaluation and close contact with all stakeholders involved over the entire period of the project will increase the likelihood of a successful technological support. OPAL facilitates demand-oriented innovations in order to successfully implement the digitization of care and to maximize the benefits for the caregivers.